Contact Mailflow

We typically respond within 24 hours for general inquiries. Technical issues get priority with responses within 12 hours, and service outages are addressed within 2 hours. We work hard to often respond much faster than these timeframes.

First, check your spam/junk folder. If emails are still missing, email tech@mailflow1.com with your forwarding address and any specific emails you're expecting. We can check our logs and troubleshoot the issue quickly.

Email change@mailflow1.com from your current forwarding address. List the addresses you want to change and provide your new forwarding email. We'll send a confirmation to the new address for security.

Due to the digital nature of our service, refunds are generally not available once addresses are delivered. However, we provide full refunds for system failures, duplicate charges, or our inability to deliver the service as promised.

Yes! We offer volume discounts starting at 10 addresses, with better rates for larger quantities. For orders over 1000 addresses or enterprise needs, contact business@mailflow1.com for custom pricing.

Absolutely. We never read, store, or analyze your email content. We only process email headers for routing. For detailed privacy information, see our Privacy Policy or contact privacy@mailflow1.com.